December 2009

Thursday, December 24, 2009

Remote desktop is a famous technology/term - You don’t need to worry about this technology jargon, it’s very simple to understand and USE. Remote desktop is the way of managing computers on network, distribute software and its plug in and provide online support to end-user without leaving your desktop means you can solve your customer problem anywhere in the world without leaving your office.
Remote Desktop Scenario:
You are working as a technical support person in organization based in NY, US and organization has offices throughout the world. Your organization branch office based in Denver, US using an application and they have some configuration problem, and they need support staff to solve the problem. Now support staff as a rule of thumb should travel across the region and reach branch office and solve the customer problem.

Remote desktop by example picture-for learning
In this case you will have to bear cost and other expenses in mind but if you want to reduce cost and provide on time support to your branches so you have one obvious solution to resolve this entire problem, you can consider many solutions for remote desktop available in the market.

Solution to a problem: (solution to a remote desktop)
Yes, you need a solution that could solve your problem, the solution is called remote desktop solution will resolve your issue.
But before going for any remote desktop solution, you should consider few things, its security whether solution or remote desktop tool is secure or not, second its support, how they support you after selling the solution.
There is a very convenient and effective  remote desktop solution available in the market, you can securely do the entire activities online and provide on line real time support to your branches or provide support anywhere in the world with REDUCED COST.

This is the ideal situation where you can use remote desktop technology to access remote desktop from you pc.

Saturday, December 5, 2009

In the last post you have seen Sharepoint Records Management technology – I will detail more functionality and feature of DoD in this post too. At end- few facts about RM policy and its planning.
Some other standard I been so familiar with are Sarbanes –Oxley, HIPAA.
Sarbanes-Oxley: solely for publicly traded companies.
SB 1386: For any company doing business in California, to ensure Records protection.
GLBA: Applies to all financial institution like Bank etc to regulate the information.
DoD: For department of Defense.
 Again I am focusing on who should use DoD- first department of defense (DoD ) act is used in highly regulated environment where you need to monitor each and everything precisely.
If you think your organization needs some sort of software where you can monitor each and every activity in organization in the form of document or information – so the right solution could come from Record Management vendor. Now – you need to do a lot of stuff if you want to implement RM solution, but in short you recognized NEED and now find out if  you use sharepoint Record enter site to have the same functionality – you can do it by the way. So what to do with DoD 5- it’s standard for compliance.
If you have ambiguity to understand the need of Records Management so I will give you another example, everyday there are many documents they are created in organization and keep in folder – so Think if you are working as a team on a document that is a backup policy document –it has to be approved first in order to make document as policy and accidentally someone deletes it- so you might face a disaster because the document has been deleted on which people were working to make a finalize policy.
So RM Software will not let anyone delete or at times to retain the document once you declare it as records. It all depends what your RM policy is all about.
I also have seen few other vendors supporting these acts are following. (Chapter 4 included)
Meridio: Widely used fully DoD compatible – used in USAF. Now it’s acquired by Autonomy.
EMC Documentum:  Widely used and famous too but quite expensive.
HP TRIM:  Recently acquired by HP – DoD enabled.
Chapter 2 Included
Sharepoint with DoD kit.

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